Retail Clerk'89

General Hints

Here's a walkthrough that avoids any major story spoilers. This demo isn't particularly difficult. Most of the story puzzles involve little more than talking to people or giving them items. So this is really for people feeling impatient or bored with the demo.

This only covers the mandatory events. There are several optional events throughout the demo that aren't covered here. There are three endings and two of them can only be reached by completing some of these optional events. The conditions for these other two endings are listed after the main walkthrough.

Let's start with a few ways to get hints in the game:

Status screen

Pressing the C button brings up the status screen which has a hint. This generally gives you a pretty good idea what to do next.


Information desk

The information desk often has hints too. Usually if a store is mentioned it means there's some sort of event there you need to attend.


Information desk categories

The Store News category usually deals with events of that day while Rumors might have hints that are useful later.



November 19, 1989

November 19, 1989

The first day serves as a basic tutorial level.


November 19 - Talk to the customer

Start by talking to the customer and answering their follow-up questions.


November 19 - Grab three games

Then take any three games from the store. You can find them by pressing the A button near the back wall or racks on the right and selecting Take.


November 19 - Give all the games to the customer

Try giving all three games to the customer. After that doesn't work try taking another game from one of the shelves.


November 19 - Use the register

After a scene you can now ring-up the customer, Use the Cash register to finish this task.


November 19 - Open mall

After another scene you're free to explore the mall. It's after closing time so this is where you learn about needing keys to enter stores after-hours.


November 19, 1989

Make your way to the parking lot and Use Dani's car to complete the day.



November 24, 1989

November 24, 1989

In the second day there are multiple tasks that need to be completed to advance the story.


November 24 - Talk to D.B.

You start the day off as Dani. She has two required tasks that don't need to be completed in order. The first is going to Video Buffet and talking to D.B.


November 24 - Talk to Todd

For the second task you need to Talk to Todd at Checkers.


November 24 - Agree to help

Agree to help him to continue. Selecting the second option is fine but you'll eventually have to come back and select the first.


November 24 - First customer

The first customer will leave after you Talk to him a few times.


November 24 - Second customer

The second customer will also leave after some dialog. Your responses to her questions impact the story a little.


November 24 - Third customer

Talk to the third customer.


November 24 - Use the first mannequin

Now show them a suit by selecting Use on a mannequin.


November 24 - Use the second mannequin

Show them the teal suit next.


November 24 - Use the cash register

Use the Cash register to finish up.


November 24 - Return to Denim Country

After completing these tasks, the story can be advanced by returning to Denim Country.


November 24 - Talk to Grunberg

Before you can leave Video Buffet you have to Talk to Grunberg who gives you an item.


November 24 - Give item to Annette

Try giving the item to Annette at Sunset Video.


November 24 - Give item to security guard

After that you can give the item to the Security guard.


November 24 - Talk to Dani

Now go to Denim County and Talk to Dani.


November 24 - Use car

Again Use Dani's car to complete the day.



November 26, 1989

November 26, 1989

You begin this day as D.B. and will be assigned two tasks that must be completed to advance. They can be completed in any order.


November 26 - Give item to Gary

The first task can be completed by Giving the item you start with to Gary at the Cavern. This will result in you getting another item for later use.


November 26 - Talk to Charles

The other task starts by Talking to Charles at ThoreauBooks.


November 26 - Talk to Carol

Completing the second task requires talking to three other employees in any order. Carol who works in the south center hallway is one of them.


November 26 - Talk to Scott

Scott at Transistor Lodge is another employee you need to talk to.


November 26 - Talk to Annette

Annette at Sunset Video is the third employee you need to talk to.


November 26 - Talk to Charles again

After talking to all of them, Talk to Charles again.


November 26 - Talk to Grunberg

After completing all these tasks you can return to Video Buffet and Give the item you have to Grunburg.


November 26 - Go to Video Buffet

After switching to Dani head over to Video Buffet for a scene.


November 26 - Talk to everyone at Fish or Cut Bait

Now you need to talk to all the employees at Fish or Cut Bait. The order doesn't matter.


November 26 - Talk to Randy

One employee is behind the counter north of the entrance.


November 26 - Talk to Heather

The other employee is in the fishing section west of the entrance.


November 26 - Talk to Jordan

Now you need to go to the south hallway and Talk to Jordan who is at the payphone.


November 26 - Return to Video Buffet

Return to Video Buffet and Talk to D.B. to advance to closing time.


November 26 - Use the car

Use Dani's car to complete the day.



December 3, 1989

December 3, 1989

This is shorter than the previous day but some of the things you need to do aren't super-obvious. Go ahead and complain to the developer about it at @ImNotOnTwitterSoGoodLuckWithThat.


December 3 - Talk to Scott at Transistor Lodge

The first task is started by talking to the employee at Transistor Lodge. He will ask you to find three missing items.


December 3 - First missing item location

One of the missing items is in the plant directly across from Transistor Lodge.


December 3 - Second missing item location

Another missing item is in the second plant from the left near the Information Desk.


December 3 - Third missing item location

Check under the bench across from Video Buffet for another missing item.


December 3 - Return the missing items

After collecting all the missing items, return to Transistor Lodge and give each of them to the store employee.


December 3 - Talk to Grunberg

After the transition, go to Video Buffet and talk to Grunberg.


December 3 - Talk to Carol

Then talk to Carol who is in the center hallway.


December 3 - Talk to D.B.

D.B. will now be the west hallway, Talk to him to transition characters again.


December 3 - Use car

Like the previous days, Use Dani's car to advance to the next day.



December 10, 1989

December 10, 1989

This day is centered around the Secret Santa gift exchange.


December 10 - Talk to Holly at the Information Desk

Talk to Holly at the Information Desk to start the Secret Santa gift exchange.


December 10 - Talk to Jordan

Now talk to Jordan who is in the camping section of Fish or Cut Bait.


December 10 - Return to the Information Desk

Next time you Talk to Holly at the Information Desk you'll be prompted to choose an envelope. Choose either one.


December 10 - Give gift

You now need to find a gift for whoever you chose. You can Take items from the shelves of either Video Buffet or ThoreauBooks. Give the item to Holly at the Information Desk when you're ready. The gift you give will impact whether you qualify for the Perfect Ending later on.


December 10 - Use car

You guessed it, Use Dani's car to complete the day. It was around now I realized this is repetitive and started using other day-end transitions on the remaining days.



December 17, 1989

December 17, 1989

The events of the 17th revolve around trying to survive a night in the mall during a blizzard.


December 17 - Use the radio

At the start of the day, head over to Transistor Lodge and Use the Radio to hear the weather forecast. Select WNWT when prompted for the radio station.


December 17 - Talk to Grunberg

Then return to Video Buffet and Talk to Grunberg to advance the story.


December 17 - Talk to Dani

Next go to Denim Country and Talk to Dani.


December 17 - Try to exit the mall

Then you need to try to exit the mall.


December 17 - Enter Fish or Cut Bait

After that scene, enter Fish or Cut Bait to transition characters.


December 17 - Use the cookbook

Go to ThoreauBooks and Use the Cooking books. I don't know why I didn't call them "cookbooks" like a normal person would.


December 17 - Talk to Griffy

In either order you need to visit two stores that are still open. One of them is Pogo Dawg where you need to Talk to the employee.


December 17 - Talk to Jen

The other store you need to visit is Nut Shack where you also need to Talk to the employee.


December 17 - Give items to Jordan

Now return to Fish or Cut Bait and Give the two items you now have to Jordan behind the counter.


December 17 - Leave Fish or Cut Bait

After the ensuing scene, leave the store to advance to the next day.



December 24, 1989

December 24, 1989

This is a tough day to describe without any plot spoilers, expect some of these descriptions to be very vague.


December 24 - Enter Nut Shack

The events of the day start when you first enter Nut Shack.


December 24 - Talk to Becky

Walk to ClothesNow and Talk to the employee there.


December 24 - Talk to Randy

Next Talk to Randy at the firearms section of Fish or Cut Bait to receive an item.


December 24 - Talk to Becky again

After receiving the item, go back to ClothesNow and repeat the process.


December 24 - Enter Video Buffet

Entering Video Buffet will advance the story.


December 24 - Use the radio

Once it's nighttime, make your way to Transistor Lodge and Use the Radio. Selecting the station WVVX will trigger the next event. Bonus points for anyone who gets the radio station reference.


December 24 - Exit

At the end of the all the events, exit the store to proceed to the final day.



December 31, 1989

December 31, 1989

This is a short day unless you want to try getting the Good Ending.


December 31 - Starting as Dani

If you've met all the requirements for the Good Ending so far then you'll begin the day as Dani. You need to Talk to Griffy before you can leave.


December 31 - Go to Denim Country

Go to Denim Country to advance the story.


December 31 - Talk to Grunberg

If you don't qualify for the Good Ending you'll start as D.B. in Video Buffet. You'll also start here after the previous scene if you do qualify for the Good Ending. Either way, Talk to Grunberg to get permission to leave the store.


December 31 - Talk to Dani in Denim Country

Then Talk to Dani in Denim Country.


December 31 - Ending

Dani will move to the Nut Shack store. Talk to her to trigger the ending. She will give you two choices. The first choice will always lead to the bad ending. The second choice will either give you more time to explore or launch one of the other endings. See the next two sections for details on how to unlock them.



Good Ending Requirements

To obtain the good ending you need to complete a trading sequence on December 31. That in turn requires Pogo Dawg to still be open. To keep Pogo Dawg in business you need to refer three customers to there.

Good ending - December 3

On December 3 you need to visit ThoreauBooks as Dani and Talk to the shopper by the cookbooks.


Good ending - December 10

On December 10 you need to visit the firearms section of Fish or Cut Bait as Dani and Talk to the shopper pacing around there.


Good ending - December 24

On December 24 you need to visit Sunset Video as Dani and Talk to the shopper along the north wall.


Good ending - trading sequence - camping section

On December 31 while playing as D.B. there is a trading sequence you need to complete. Again, this can only be completed if Pogo Dawg is still open. The first item in the trading sequence is found in a tent in the camping section of Fish or Cut Bait.


Good ending - trading sequence - Checkers

Give that item to Todd at Checkers.


Good ending - trading sequence - Cassette Planet

Give the next item to Eliza at Cassette Planet.


Good ending - trading sequence - fishing section

Give the next item to Heather in the fishing section of Fish or Cut Bait.


Good ending - trading sequence - ClothesNow

Give the next item to Becky at ClothesNow.


Good ending - trading sequence - firearms section

Give the next item to Randy in the firearms section of Fish or Cut Bait.


Good ending - trading sequence - ThoreauBooks

Give the next item to Charles at ThoreauBooks.


Good ending - trading sequence - Transistor Lodge

Give the next item to Scott at Transistor Lodge.


Good ending - trading sequence - Sunset Video

Give the next item to Annette at Sunset Video.


Good ending - trading sequence - Carol

Give the next item to Carol who is at the stand in the south hallway.


Good ending - trading sequence - Pogo Dawg

Give the next item to Griffy at Pogo Dawg.


Good ending - trading sequence - Information Desk

Give the last item to Holly at the Information Desk.


Good ending - enter Cavern

Finally enter the Cavern to trigger a brief scene that will unlock the good ending. Complete the other events of December 31 and choose the second option when talking to Dani at the end.



Perfect Ending Requirements

The Perfect Ending is the Good Ending with an extra scene. So that means you first need to satisfy all the criteria for the Good Ending. There are then four other rules for reaching the Perfect Ending.

Perfect ending - November 24

On November 24 you need to answer all the secret shopper questions positively (choose the first option for each).


Perfect ending - December 10 - talk to Annette

During the Secret Santa exchange on December 10 you need to find a good gift. If you select the first envelope you need to Talk to Annette at Sunset Video.


Perfect ending - December 10 - good gift for Annette

There are multiple items that work, one of them is the MathHstory book.


Perfect ending - December 10 - talk to Eliza

If you select the second envelope you need to Talk to Eliza at Cassette Planet.


Perfect ending - December 10 - good gift for Eliza

There are again multiple items that work, one of them is the GetAGhost book.


Giving a good gift without first talking to whoever you chose will not work. You'll know if you were successful if there's an extra scene after switching to D.B. later in the day.


Perfect ending - December 24

During the nighttime on December 24, after using the radio you need to find a safe place to hide. Sunset Video is the only place that works.


Perfect ending - Secret Santa gift

Anytime after the Secret Santa exchange, while playing as Dani, you need to Talk to Holly at the Information Desk to get your gift.